Understanding a customers context is the key to self-service success - Interview with Bill Colleran

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Understanding a customers context is the key to self-service success - Interview with Bill Colleran, President and Chief Executive Officer of AnswerDash, a predictive and artificial intelligence (AI) powered Q&A Saas platform that facilitates customer service for e-commerce businesses thereby reducing support costs and revealing customer needs.

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This episode is 37 minutes long.

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This episode was published on December 3, 2019.

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