Understanding and separating urgency and importance

In this episode of Killer Media Sales hosts Alex Whitlock and Russell Stephenson look at methods and tactics for managing your workload. Creating the 'perfect storm' scenario where a number of projects and deadlines fall into the same time frame, they explain why prioritising these demands based on client spend shouldn't be your go to, and why it is so important to set realistic timelines and expectations with your clients from the beginning. They reveal the one thing that should never be included in an email to a client when there are delays to deadlines, why a phone call is the best way to communicate when dealing with issues management, and why having a deluge of opportunity is always better than having nothing coming your way.