Understanding Employee Experience through Storytelling in Healthcare

from Elevate Care · host AMN Healthcare

In this episode of the Elevate Care podcast, Liz Cunningham interviews James Warren, founder and CEO of Share More Stories, about the transformative power of storytelling in healthcare. They explore how qualitative insights from stories complement traditional data, the importance of emotional stewardship, and how connecting employee experience to patient outcomes can drive meaningful change. James shares practical steps for healthcare leaders to embed storytelling into their engagement strategies and improve both employee and patient experiences.About James WarrenJames Warren is the founder and CEO of Share More Stories, an engagement and insights company that blends storytelling with AI. With a background in corporate brand management and a passion for storytelling, James helps organizations better understand and connect with their customers, employees, and communities. His work focuses on using stories to uncover deeper insights and improve experiences across various sectors, including healthcare.Chapters00:00 – Introduction00:30 – The Journey to Share More Stories02:22 – Insights Beyond Quantitative Data04:04 – A Healthcare Use Case: Emotional Toll on Frontline Employees07:10 – Identifying Indicators for Deeper Engagement10:16 – Leadership’s Role in Employee Experience14:11 – Connecting Employee and Patient Experiences20:11 – Leadership, Vulnerability, and Emotional Stewardship24:00 – Practical Steps for Embedding Storytelling29:34 – Starting the Conversation: Open Questions and Listening34:54 – Final Advice: Keep It Real, Keep It Human Explore Solutions for Smarter Workforce ManagementWe're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Episode metadata supplied by the publisher feed · Published Feb 17, 2026

Embed this episode

Attribution link and audio player

What this episode covers

Distinct summary based on available episode metadata or transcript content.

Ready to play

Understanding Employee Experience through Storytelling in Healthcare

0:00 36:00

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

#201 The myth of being prepared for every eventuality: how hoarding can make us less ready for emergencies

Oct 17, 2025 ·32m

Similar Podcasts

Main Points Podcast Chris Harrison Whether you’re a lifelong resident, a newcomer, or just curious about what makes Decatur special, this podcast is for you. Tune in, get inspired, and become a part of the conversation as we elevate, educate, and celebrate all things Decatur, IL! The Future Of Work Collective Podcast Lucy Mundy Work isn't working anymore.The dissatisfaction people felt with the modern workplace was exacerbated by the pandemic, and nobody wants to be worse off after enjoying new freedoms and flexibilities. But bosses want people back in the office. Workers are striking for fairer conditions. Trust in staff is at an all time low. Economic pressures are in danger of pushing diversity, equity, and inclusion down the employment agenda. Bullying and stress are rife. We can't carry on like this. We need your help. Whether you're a cashier in Blackburn, an HR manager in Thurrock, or a farmer on Shetland - we need to listen to everyone about what the future of work should look like. This is a collective of people from different backgrounds, some of whom are experts in talking about work, and all of whom care about finding positive solutions. On our podcast, we discuss how we take action now to make work better for everyone. U Rising University of Utah At the University of Utah, we have a saying: Imagine, then do. On U Rising, you’ll hear stories from our faculty, staff and students that bring those words to life. We'll share inspiring, innovative and impactful initiatives that are benefitting our community and the world. U Rising is hosted by Chris Nelson and Julie Kiefer.Chris, who has more than 26 years of experience in higher education and academic health care, is the chief university relations officer and secretary to the university. He has served six university presidents and dozens of senior leaders in health care and higher education, creating and executing strategies to help health care and higher education organizations advance their brand and philanthropic goals. He has bachelor of science degrees in political science and broadcast journalism and a master of public administration, all from the University of Utah. Julie is the associate director of science communications at University of Uta

Frequently Asked Questions

How long is this episode of Elevate Care?

This episode is 36 minutes long.

When was this Elevate Care episode published?

This episode was published on February 17, 2026.

Can I download this Elevate Care episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!