Understanding Legal Ops with Tom Stephenson

Legal operations shares many similarities with firm administration, and thinking with a legal ops mindset can help make your firm more efficient. Tom Stephenson, Vice President of Community and Legal Ops at Legal.io, joins us to talk about the six key elements of legal ops and how using those principles allows your firm to streamline processes ranging from billing to client management to e-discovery.  Speaker Bio Tom Stephenson is Vice President of Community & Legal Operations at Legal.io where he devises and executes community & operational strategies for the fastest-growing legal talent & community marketplace. Previously, Stephenson served as Director of Legal Operations at Credit Karma and as Teladoc Health’s first legal operations executive amid the pandemic while supporting the largest merger and acquisition (M&A) transaction in virtual care history. Stephenson is also the co-founder of the Dear Legal Ops podcast, which shares valuable insights and empowers listeners across the corporate in-house and legal operations profession.