Understanding passive, aggressive and assertive people

This is a special edition of the Inside EMS Podcast - enjoy a crossover post from Chris Cebollero's Ultimate Leadership Podcast with guest Behavioral Psychologist, Dr. Denise Dudley. In EMS, we are always coming across different personalities both in the office and in the field. These tips that Dr. Dudley shares will share how to understand passive, aggressive and assertive personalities and how to nip communication challenges in the bud. This show really outlines the information needed to interact with these three personalities. This is a must-listen show. Subscribe to the Ultimate Leadership Podcast at http://ultimateleadership.blubrry.com for more.