Undertaking transformation projects

In this episode of The Corporate Counsel Show, a brand which sits within Momentum Media's Lawyers Weekly Podcast Network, host Jerome Doraisamy speaks with NCC Group head of legal (APAC) and head of data governance Elizabeth Duncan-Lee about working in a cyber security business and helping build a safer world, what it means to undertake a transformation project and what she and her team are currently working on, optimising daily operations, and the questions to be asked in getting started on such projects. Ms Duncan-Lee also delves into the practical steps to be taken in the implementation of transformation projects, how best to carve out time for the law department's other duties (including firefighting) while undertaking a transformation project and striking the right balance between competing priorities, how often to evaluate a project's success and direction, knowing when the team can be confident in an outcome and how long to allow for a new approach to work, and lessons learnt from engaging in such transformative processes.