Unified Communications: Contact Center Express

An episode of the Cisco Technology Podcast Series podcast, hosted by Cisco Systems, titled "Unified Communications: Contact Center Express" was published on January 30, 2008 and runs 16 minutes.

January 30, 2008 ·16m · Cisco Technology Podcast Series

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Summary

Cisco Unified Contact Center Express provides a "contact center in a box" for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 300 agents.

Episode Description

Cisco Unified Contact Center Express provides a "contact center in a box" for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 300 agents.

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