United Airlines Postgame Play: Your Job Is to "Wow"

This Postgame Play focuses on Eric Becker's key takeaways from his conversation with United CEO, Scott Kirby, and his "every flight has a story" leadership mentality. Scott says one of the most critical long game plays for any business is simply to "WOW." For Scott, that means everything from redesigning the customer experience to preparing for industry shifts before competitors see them coming.   This is your "no excuses" game plan to help your business take flight.   Listen and subscribe: Apple Podcasts https://podcasts.apple.com/us/podcast/the-long-game-with-eric-becker/id1896628025 Spotify https://open.spotify.com/show/033g1SCSMkQQXnNfn2SQV9 YouTube https://youtu.be/LG6hCsQkNMs  Scott Kirby LinkedIn https://www.linkedin.com/in/jscott-kirby/ United Airlines https://www.united.com/en/us Eric Becker LinkedIn https://www.linkedin.com/in/ebecker1/  Eric Becker https://cressetcapital.com/about/team/eric-becker/  The Long Game book https://longgamebook.com/  Cresset website https://cressetcapital.com/podcasts/entrepreneurs/