Universal Is Coming: What Does It Mean for the Future of UK Attractions? - Duncan Phillips

In this episode, Andy Povey is joined by Duncan Phillips, Founder and Managing Director of DP Leisure and DP Associates, the team behind 360 Play. They discuss the potential impact of Universal's proposed UK resort, the opportunities it could create for attractions, and how operators can adapt to changing guest expectations. Duncan shares his thoughts on destination thinking, collaboration, competition, and the priorities attractions should focus on over the next five years. Topics Discussed Universal's proposed UK destination resort and its potential impact How major attractions influence regional tourism Opportunities for existing attractions to benefit from increased visitor numbers The role of destination resorts in shaping visitor behaviour Collaboration versus competition within the attractions sector Lessons from international theme park destinations The importance of differentiation and unique experiences How family attractions can position themselves for future growth Infrastructure, accommodation, and wider economic impacts What operators should be doing now to prepare   Show references:    Duncan Phillips, Founder and Managing Director of DP Leisure and DP Associates https://www.dpassociates.uk.com/ https://360play.co.uk/ https://www.linkedin.com/in/duncan-phillips-7b8962112/   Skip the Queue is brought to you by Merac. We provide attractions with the tools and expertise to create world-class digital interactions. Very simply, we're here to rehumanise commerce. Your host is Andy Povey. If you like what you hear, you can subscribe on Apple Podcasts, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm. If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Credits: Written by Emily Burrows (Plaster) Edited by Steve Folland Produced by Emily Burrows and Sami Entwistle (Plaster) Download The Visitor Attractions Website Survey Report - https://www.merac.co.uk/download-the-visitor-attractions-survey We have launched our brand-new playbook: ‘The Retail Ready Guide to Going Beyond the Gift Shop’ — your go-to resource for building a successful e-commerce strategy that connects with your audience and drives sustainable growth. Download your FREE copy here