EPISODE · Aug 28, 2025 · 2 MIN
Unlocking Empathy: Role Swap Wins
from Billianon
Swap roles: engineers take support calls, sales draft specs, support sketch UI—boost empathy, cut churn 18%, and drive real product fixes. If you found this perspective enlightening, subscribe to this podcast and share it with your entrepreneurial friends, those who you believe would benefit from shifting their view on productivity and success.
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Unlocking Empathy: Role Swap Wins
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