Unlocking Overlooked Talent: Second Chance and Inclusive Hiring in Hospitality - Jeff Korzenik, Fifth Third Bank

Could engaging the millions of people often overlooked by employers help address the talent shortages in hospitality?Join us as we chat with Jeff Korzenik, Chief Economist at Fifth Third Bank, about the potential of second-chance hiring as a solution to this pressing issue. We discuss the importance of not overlooking individuals with felony and misdemeanor records, and how business leaders can find success in selecting and supporting these individuals, ultimately leading to thriving businesses and outstanding guest experiences.We also explore lessons from Japan on inclusive hiring and how they managed to unearth untapped talent. Jeff shares insights on the country's strategies for growing the female labor force, utilizing guest workers, and including older workers. By looking around the world for inspiration, we can find best practices for inclusive hiring that can make a positive impact on communities and help address the challenges of intergenerational poverty and inequalities. Links:Jeff Korzenik's websiteJeff Korzenik's book: Untapped Talent: How Second Chance Hiring Works for Your Business and the CommunityJeff Korzenik's LinkedIn profileCraig Poole episode: People are the point of impact: How to create new beginnings and empower through leadership A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands