Unlocking the Future of Payments with Phillip Finnegan | Leading Change Podcast Ep. 13

Join us in this insightful episode as we journey through the evolution of payments, from magnetic stripes to the mobile and e-commerce era. Our guest, Phillip Finnegan, a distinguished global expert in payments, shares his wealth of experience gained from leading organizations like First Data, clear2Pay, FIS, Temenos, and Laybuy. Now at the helm of Narrock, Phillip provides strategic advice on leveraging payment technologies for business growth. Discover the complexities of executing transactions, challenges faced by organizations with legacy systems, and the crucial role of change management in driving major innovations. Don't miss this deep dive into the world of payments with a true industry luminary! #changemanagement #leadership #leadingchangepodcast #leadingedgeglobal #change #innovation Chapters: 0:00 - Intro - What are digital Payments? 10:30 - The importance of Upkeep for older platforms 12:40 - Payment Change Projects & Change Leaders 15:25 - Key success Factors 17:20 - All About NPP 21:30 - AUS vs International Transactions 23:20 - Cross Border Payments 26:00 - Payment Friction is Essential 31:00 - Payment Transformation Project Example 39:40 - Technology Obsessed Problems 41:25 - The Future of Digital Payments Links: Episode relevant links go here Remember, change is not just about adaptation; it's about seizing opportunities and propelling our organisation into a future of boundless growth. "Leading Change" is your compass, your source of inspiration, and your toolkit for navigating the uncharted waters of change. Subscribe, Listen, and Ignite Change Today! 🎙️ Connect with Lauren: Website: https://www.leading-edge.global/ (Sign up to the leading edge brief here!) Instagram: https://tinyurl.com/w5suw39 LinkedIn: https://tinyurl.com/5bd8h3u3 This Podcast was Recorded & Produced by KYU Media. For Production related inquires please get in touch with us at https://kyumedia.com/