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EPISODE · Jan 8, 2020 · 28 MIN

Unpacking Amazon’s workforce development strategy

from HBS Managing the Future of Work · host Harvard Business School

Amazon in the summer of 2019 announced a sweeping five-year plan to bolster the skills of a third of its US workforce—close to 100,000 worker-learners. The plan includes apprenticeships, partnerships with local community colleges, and internal programs. As Amazon’s Vice President of Workforce Development, Ardine Williams, notes, the initiative isn’t philanthropy. She argues that Amazon’s investment in training workers—even if some ultimately leave for higher-paying jobs—makes good business sense.

What this episode covers

Amazon in the summer of 2019 announced a sweeping five-year plan to bolster the skills of a third of its US workforce—close to 100,000 worker-learners. The plan includes apprenticeships, partnerships with local community colleges, and internal programs. As Amazon’s Vice President of Workforce Development, Ardine Williams, notes, the initiative isn’t philanthropy. She argues that Amazon’s investment in training workers—even if some ultimately leave for higher-paying jobs—makes good business sense.

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Unpacking Amazon’s workforce development strategy

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Frequently Asked Questions

How long is this episode of HBS Managing the Future of Work?

This episode is 28 minutes long.

When was this HBS Managing the Future of Work episode published?

This episode was published on January 8, 2020.

What is this episode about?

Amazon in the summer of 2019 announced a sweeping five-year plan to bolster the skills of a third of its US workforce—close to 100,000 worker-learners. The plan includes apprenticeships, partnerships with local community colleges, and internal...

Can I download this HBS Managing the Future of Work episode?

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