Unpacking Palladium Hotel Group with Stefany Jones | Director of Retail Affairs

On this episode of the Modern Travel Agent Podcast, we speak with Stefany Jones, Director of Retail Affairs for Palladium Hotel Group. Stefany has 18 years of experience at prominent travel providers with a focus on account management, marketing and business development. We discuss the unique selling points for each different Palladium Hotel Group brand and resort including the Rafa Nadal Tennis Centre at the Grand Palladium Costa Mujeres, the Chic Cabaret experience in Costa Mujeres, Riviera Maya, and Punta Cana, and the open-ended promotion, “two kids 17 and under stay free in the Family Selection” of Grand Palladium properties. We also discuss the strategic partnership with Wyndham Hotels & Resorts, upcoming renovations and refurbishments, and how the Palladium Connect platform can help agents earn more from their bookings (https://palladiumconnect.com).  This episode is sponsored by Palladium Hotel Group, a great travel-agent partner with beautiful resorts and hotels in Mexico, Jamaica, Dominican Republic, Brazil, Italy, and Spain. To learn more about how you, as a travel agent, can partner with Palladium Hotel Group to grow your business, please visit: https://pro.palladiumhotelgroup.com/en/ 03:35 - Top Level View of Palladium Hotel Group Brands & Properties 06:08 - Rafa Nadal Tennis Centre 07:10 - Chic Cabaret 08:52 - Strategic Alliance with Wyndham Hotels & Resorts 09:48  - TRS Cap Cana Hotel 10:42 - Chris's Take on TRS Cap Cana Hotel and the Costa Mujeres Properties 13:34 - Grand Palladium Costa Mujeres + TRS Coral 16:28 - Grand Palladium Vallarta 17:16 - Riviera Maya Properties (Grand Palladium & TRS Yucatan) 20:45 - Different Price Points in Riviera Maya and Punta Cana 21:23 - Buy Out at TRS Cap Cana Hotel Will Allow Children 22:03 - Experiential Travel 23:06 - Two Kids Stay Free in Family Selection 28:02 - Refurbishing and Renovation of Grand Palladium Jamaica 30:00 - Grand Palladium Kantenah Refurbishments\ 32:17 - Palladium Connect Ready to take your travel agency to the next level? Transform the way you work with Trazel - the CRM custom-tailored for travel advisors. Visit Trazel.com to learn more!