Unveiling the Robotic Operations Centre: The Powerhouse of Automation Support

Discover the backbone of post-production automation support with us, Daniel Andrews and Kieran Gilmurray, as we dissect the pivotal functions of the Robotic Operations Centre (ROC). Our conversation peels back the layers of sustaining an automated ecosystem, emphasizing the trifecta of product, process, and platform. Whether you're a seasoned professional or new to the field, our insights into the ROC's evolution and its role in amplifying your automation initiatives can be a game-changer for your organization.Tune in to uncover the diverse skill sets that are the lifeblood of a ROC, ensuring the seamless operation of automated processes. We dissect the structure of a high-functioning ROC team, analyzing the nuances of support at various levels. Daniel's wealth of expertise, gleaned from supporting automation across companies of all sizes, comes to the forefront as we traverse the landscape of intelligent automation. Get ready to elevate your understanding and support an automated infrastructure with finesse, right here on Automation Unscripted.Visit Virtual Operations (virtual-operations.com) for more information on intelligent automation, data analytics and AI or book a chat https://calendly.com/virtualoperations.Support the showIf you are leading your businesses strategic transformation and need greater clarity, stronger execution and measurable results, let’s connect.  🌎 Website: www.KieranGilmurray.com📅 Book a call: https://calendly.com/kierangilmurray/catch-up📘 Kieran Gilmurray | LinkedIn🌐 Substack: https://kierangilmurray.substack.com📕 Amazon https://tinyurl.com/MyBooksOnAmazonUK AI Transparency Notice:  This podcast uses a hybrid format. When an episode features one of Kieran Gilmurray’s written articles, the narration is generated using a synthetic clone of his voice via ElevenLabs AI (the underlying article text is entirely human-authored). Episode descriptions and summaries are assisted by AI and should be considered unedited by a human unless specified.