Unveiling the True Cost of Customer Service: How to Identify and Fix Financial Leaks in Your Operations

from Atlanta Business Radio · host Business RadioX ®

In this episode of Atlanta Business Radio, Lee interviews Brandon Burdin, founder and CEO of MarginSignal OS. Brandon discusses how his company helps organizations uncover hidden financial leaks in customer service operations, particularly in call centers. He explains the industry-wide problem of untracked repeat customer interactions that drive up costs, and shares how MarginSignal OS […]

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This episode was published on March 30, 2026.

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