Using chatbots to increase learning transfer, with Emma Weber - No. 59

Emma Weber is an expert in learning transfer. This is actually the second great conversation with Emma on the Learning While Working podcast; the first conversation focused on the 70:20:10 learning model and learning transfer. This interview starts with Emma giving an overview of her approach to learning transfer. One of the key features of her approach is what she calls ‘learning breaks’, which are coaching conversations that focus on personal accountability for making changes and reflection. In the interview, Emma talks about how she struggled to find the right technology to support her approach to learning transfer. She is now using two platforms that work together: an action planning tool called Turning Learning into Action and a chatbot built with the Mobile Coach platform. The Turning Learning into Action platform is free. What she achieved is a great example of using digital technologies to automate the learning process. It might be not a perfect replacement for a personal learning transfer coach, but it is scaled and affordable. To go along with the podcast series we have released an eBook with all transcripts of the interviews. To go along with the podcast series on How artificial intelligence is changing the way L&D is working, we have released an eBook with all transcripts of the interviews. The eBook also gives a brief explanation of what AI is and an overview of how it is being used in L&D. Download the eBook Useful links Find out more about Emma Find out more about Lever – transfer of learning Find out more about Coach M – the learning transfer chatbot Start using the free Turn Learning into Action tool Find out more about learning transfer