Using Clinical Skills To Raise Care Standards- With Paula Cashmore

“I come in like Mary Poppins, tidy up and settle fractured relationships, get structure right, and then sweep off again to a new provider once my job is done.” When providers feel buried under policies, unreliable staff, and CQC pressures, most reach for quick fixes. But Paula Cashmore, popularly known as the Mary Poppins of Social Care, brings something different clinical expertise, leadership courage, and a bottomless bag of practical solutions. -A manager feels stuck‍♂️ - Staff aren’t showing up - Policies are ignored - And a CQC inspection looms✍️ Normally? Panic. But Paula’s advice is simple: “You’re judged by what YOU say in your policies — so write what you can deliver, and deliver what you write.” She shows providers how to: 1. Lead with clarity, not fear. 2. Manage poor performance without guilt because “anybody is better than nobody” is never acceptable. 3. For nurses, own their place as clinical leaders, not just “someone working in a nursing home.” This is just one of many lessons from our latest episode: “Using Clinical Skills to Raise Care Standards” Featuring: @Paula Cashmore, Founder, Achievable Care Quality Commission