Using data for Organizational excellence with Satyendra Kumar = Part2

In this second  part of the conversation with an IT industry veteran, Satyendra Kumar, he sharesHis perspective on Agile approachesAgile approaches are good for certain contexts such as: products, supported by DevOps and other techniquesMay still be reluctant for systems such as critical, real-time systems [nuclear, aircraft etc]For services work, need to be careful; unless there is a strong risk management approach, it may be risky to use Agile approachesExamples from his experiences in helping large organizationsHis approach to understanding an organization to enable change, by starting with a business problemHis tips to address data quality and quantity, by looking at the metrics system and identifying the right lead indicatorsThe need for the quality function to learn and evolveA sneak peek into his upcoming book on building excellence in organizations