Using data to create customer trust episode artwork

EPISODE · Dec 19, 2021 · 34 MIN

Using data to create customer trust

from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy

The full interview with Jimmy Hosang from TMAC (The Modular Analytics Company). Here Jimmy talks about the importance of voice communication, in building customer trust, together with some of the analytical approaches that can be overlayed to create even better outcomes. Voice firmed has an important place in the future for contact centres.More insights and videos at https://www.ro-ar.com

Episode metadata supplied by the publisher feed · Published Dec 19, 2021

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Using data to create customer trust

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