EPISODE · Jul 16, 2021 · 36 MIN
Using data to drive postive customer outcomes
from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy
The full conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted about the automation and digitalization of the customer journey. In particular, how the use of data, giving customers choices and the UI can really drive up adoption. Some interesting uptake stats and approaches here. Find out more about Paylink Solutions: https://www.ro-ar.com/paylink-solutions/ More interviews, videos, ideas at https://www.ro-ar.com Subscribe for regular updates: https://www.ro-ar.com/newsletter/ More insights and videos at https://www.ro-ar.com
What this episode covers
The full conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted about the automation and digitalization of the customer journey. In particular, how the use of data, giving customers choices and the UI can really drive up adoption. Some interesting uptake stats and approaches here. Find out more about Paylink Solutions: https://www.ro-ar.com/paylink-solutions/ More interviews, videos, ideas at https://www.ro-ar.com Subscribe for regular update...
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Using data to drive postive customer outcomes
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