Using Feedback Without Making It Mean You’re Failing

What this episode covers

In the house of medicine, we are trained to be experts. We master complex physiology and high-stakes procedures, but many of us were never taught how to master the "sideways" feedback—the cutting remarks or the resident comments that hit our character rather than our clinical skills.When we hear words like "She’s too brusque" or "He doesn't understand the reality," our nervous system often views it as a predator rather than a data point. In this episode, Dr. Santina Wheat explores how to move from Expert Mode to Curiosity Mode, transforming feedback from a "verdict on your soul" into the diagnostic data you need to lead.Inside the Episode:The "Old Me" vs. the "Now Me": A reflection on shifting from a visceral, defensive reaction to an intentional, investigative approach.Feedback as a Clinical Finding: Why a comment about your tone is exactly like a critical potassium level—it’s a signal that the system needs an intervention.The "Brusque" Symptom: Understanding that "brusqueness" is often just the sound of a system under sustained load.The Ripple Effect: How your reaction to feedback sets the "climate" for your team and either builds or destroys psychological safety.Silencing Early Warning Systems: The hidden clinical danger of being a "scary" attending.The 3-Step Reflection Practice:When feedback lands and it stings, pause and ask:What feels tender about this? (Acknowledge the sting without judgment).What feels true—even just 1% of it? (Find the grain of truth in the grain of salt).What am I curious about changing? (Identify a small pivot, not a "fix").Resources & CreditsFree Resource: The 15-Minute Alignment Check Workbook – Re-align with your purpose and identify where your system is red-lining with this free self-directed guide.🎧 Earn FREE CME Credit: Your reflection time matters. Listen to this episode on the Learn at Pinnacle App to claim your reflective CME or CE credits.Connect with Dr. Santina Wheat: * Coaching & Support: Visit santinawheat.com to learn about 1:1 support and leadership resources.Instagram: Follow along for more insights on conquering the chaos: @drtinawheatPast Episodes Mentioned: * Trauma-Informed Care with Dr. Cynthia Chen-Joya

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