Using Non-Cognitive Learning for Sustainable Change - Lead Change Heart Way with Cheok Phaik Lian

Cheok Phaik Lian is the Head of Talent Management & Development at MCIS Life. Cheok comes with more than 20 years experience in HR Development mainly with the Financial Service industry. She is known as a connector, weaving people together into the fabric of something much larger and more significant than themselves. Driven to make an impact; Cheok believes in co-creation, she is a builder who honors and rides on what works, finds ways to overcome the limits of the environment. In this episode, she shares with Lily how they have been finding new ways to challenge the norms and continue to incentivize their top performers as well as build a team that stays!Connect with Cheok: https://www.linkedin.com/in/phaik-lian-cheok-09777b13/👍🏻 Like and Subscribe on YouTubehttps://www.youtube.com/@mqtrainingcoachingconsulting?sub_confirmation=1About MQ Training Coaching Consulting At MQ Training, we believe that true transformation happens through people. For over 20 years, we have worked alongside organizations to develop leadership, strengthen culture, and drive meaningful change. Our approach integrates Training, Coaching, and Consulting, ensuring that every solution is practical, relevant, and deeply aligned with an organization’s goals.Our work is built on collaboration and trust. We have partnered with global enterprises, leading financial institutions, and industry giants across Oil & Gas, Retail, IT, Services, and Manufacturing, co-creating solutions that are not just insightful but also actionable. More than delivering programs, we engage in thoughtful conversations, challenge perspectives, and design frameworks that create lasting impact.Connect with MQ Training Coaching ConsultingFacebookhttps://www.facebook.com/MQTrainingCoachingConsulting/Connect with us on LinkedInhttps://www.linkedin.com/company/mqtrainingcoachingconsulting/?viewAsMember=true🌐 Websitehttps://mq.com.my/Connect with our Founder Koo Lily 📸 Instagram https://www.instagram.com/koo.lily/👨🏻‍💻 LinkedInhttps://www.linkedin.com/in/koolily/📸 Facebook https://www.facebook.com/koo.lily🌐 Websitehttps://www.koolily.net/Enquire about how we can help you with ✉ [email protected] 📞 +60 12-773 1692