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Using Service Desk To Speed Up Ticket Resolution Times with SolarWinds episode artwork

EPISODE · Oct 27, 2022 · 41 MIN

Using Service Desk To Speed Up Ticket Resolution Times with SolarWinds

from CarahCast: Podcasts on Technology in the Public Sector · host Monalytic, Carahsoft, SolarWinds

Join Scott Pross, Vice President of Monalytic, a SolarWinds company, for a discussion on real-world solutions utilizing the Service Desk application. Listeners will learn how to stop repeating processes over and over and get more information from the end user to resolve issues quickly and set up proper workflows to get the right data in front of the right people.

What this episode covers

Join Scott Pross, Vice President of Monalytic, a SolarWinds company, for a discussion on real-world solutions utilizing the Service Desk application. Listeners will learn how to stop repeating processes over and over and get more information from the end user to resolve issues quickly and set up proper workflows to get the right data in front of the right people.

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Using Service Desk To Speed Up Ticket Resolution Times with SolarWinds

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Frequently Asked Questions

How long is this episode of CarahCast: Podcasts on Technology in the Public Sector?

This episode is 41 minutes long.

When was this CarahCast: Podcasts on Technology in the Public Sector episode published?

This episode was published on October 27, 2022.

What is this episode about?

Join Scott Pross, Vice President of Monalytic, a SolarWinds company, for a discussion on real-world solutions utilizing the Service Desk application. Listeners will learn how to stop repeating processes over and over and get more information from...

Can I download this CarahCast: Podcasts on Technology in the Public Sector episode?

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