Using Technology to Provide Better Client Service

What this episode covers

Looking for innovative, practical solutions to improve client services? New Solo host, Attorney Kyle Guelcher, a solo practitioner and the most recent Chair of the Young Lawyers Division of the Massachusetts Bar Association, joins Catherine Sanders Reach, Director at the American Bar Association's Legal Technology Resource Center, to highlight the many ways you can use technology to provide better client service. Catherine discusses Google tools and resources, information about credit card transaction services for lawyers, programs that would allow a client to "log in" and see the status of their case, and much more.

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Frequently Asked Questions

How long is this episode of New Solo?

This episode is 24 minutes long.

When was this New Solo episode published?

This episode was published on October 27, 2011.

What is this episode about?

Looking for innovative, practical solutions to improve client services? New Solo host, Attorney Kyle Guelcher, a solo practitioner and the most recent Chair of the Young Lawyers Division of the Massachusetts Bar Association, joins Catherine Sanders...

Can I download this New Solo episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.