Using "Two-Way Empathy" For Difficult Conversations ft. Dr. Nethra Samarawickrema Purposeful Empathy with Anita Nowak

Watch this episode to learn why an anthropologist thinks ethnography is a wonderful lens for empathy. Stanford educator, Dr. Nethra Samarawickrema, is an anthropologist, coach, and Co-Creator of the Lab for Listening. Her work combines ethnography, non-violent communication (NVC), and design thinking to harness the transformative potential of empathy. In this episode, she shares how NVC changes the dynamics of relationships by focusing on unmet needs. 00:00 Introduction 00:23 About Nethra Samarawickrema 01:52 Nethra describes the connection between anthropology and empathy 04:17 How Nethra defines empathy 06:00 The importance of humility 08:22 How Nethra discovered ethnography and how it affected her personal life growing up 11:16 What is non-violent communication? 13:41 What does the Lab for Listening do? 17:46 How has social media impacted communication? 21:50 How Nethra responds to skeptics who don't believe they can empathize 26:17 How to suspend judgement 31:46 Nethra Samarawickrema’s Purposeful Empathy story Listen to the audio version here: https://anchor.fm/anita-nowak CONNECT WITH NETHRA SAMARAWICKREMA ✩ Linkedin https://www.linkedin.com/in/nethra-samarawickrema-phd-77a192195/ ✩ Website https://www.listenuplab.com/ ✩ Coaching https://www.workwithnethra.com/ CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩ https://twitter.com/GrandHeronIntl Video edited by David Tsvariani