EPISODE · Jan 1, 2020 · 13 MIN
Utility Pros: How to Succeed in eCommerce
from The Future of Commerce Podcast · host The Future of Commerce
Utilities are part of just about every meaningful moment you’ll ever have. You take a hot shower after a long day: there’s the water of course, but also the energy needed to heat it. But where as before utilities were always in the background, now with the advent of renewables, energy storage, smart technologies, electric vehicles and so on, utilities are increasingly become front and center. Presented by The Future of Customer Engagement and Experience, providing thought leadership and analysis on topics both consumer-facing and business-to-business, from sales, marketing, customer experience, data management, and more.
What this episode covers
Utilities are part of just about every meaningful moment you’ll ever have. You take a hot shower after a long day: there’s the water of course, but also the energy needed to heat it. But where as before utilities were always in the background, now with the advent of renewables, energy storage, smart technologies, electric vehicles and so on, utilities are increasingly become front and center. Presented by The Future of Customer Engagement and Experience, providing thought leadership and analysis on topics both consumer-facing and business-to-business, from sales, marketing, customer experience, data management, and more.
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Utility Pros: How to Succeed in eCommerce
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