Utilization, Scope Creep, and Rev Rec: The Finance Side of Delivery with Rich Brett

Everyone talks about being "data-driven," but many professional services businesses are drowning in data, not actually using it. Rich Brett is back for episode three of our mini-series from inside The Missing Finance Course, the free FinOps course presented by Rich and Harv Nagra built to close the gap between finance and delivery. This episode leans into the delivery side of the business – the day-to-day decisions that end up written into your numbers, whether you meant them to or not.Here's what we dive into:Why utilization and capacity are two sides of the same coin, and why utilization should never be a surprise at month endWhere delivery leads go wrong on scoping, and how a duplicated quote can set a project up to fail before it startsWhy over-servicing to keep clients happy is often a decision nobody actually made, and how to take back controlWhat revenue recognition really means (it's simpler than it sounds), and why doing it once a year isn't good enoughWhat "recovery" actually measures, and why comparing it to an invoice tells you nothingWhat being genuinely data-driven looks like, versus just having a lot of reports nobody readsPlus, Rich and Harv get into why the best businesses are already looking at what’s going to happen next month instead of just explaining what happened last month.The Missing Finance Course is free, self-paced, and built for three audiences: leadership, delivery teams, and individual contributors. Head to https://learn.scoro.com to get started.Additional Resources:👉🏽 Follow Rich Brett on LinkedIn: https://www.linkedin.com/in/rich-brett-36903590/👨🏽 Follow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra/ ➡️ This podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system. Sign up for a free trial or a demo at https://scoro.com/demo – and for the VIP treatment, tell them Harv sent you.