UX Research for Conversational AI
from user experience – The Team W Blog Hosted by Susan Weinschenk
In this episode of the Human Tech podcast we talk with Cheenu Chari, a UX Researcher from Austin Texas. We talk about how doing UX research on conversations differs from UX research on other interfaces, and even range into questions about whether people want one omnipotent chatbot to talk to or several specialized chatbots. For […]
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This episode was published on January 18, 2020.
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