EPISODE · Jan 14, 2020 · 10 MIN
UXFM | 你给用户是同情还是共情
from UXFM | 设计电台
在努力打造共情的道路上，许多团队却阴差阳错地使用成了同情。尽管这两个词具有不同的含义，但是团队经常错误混用同情（sympathy）和共情（empathy）。这种混乱导致理解上的偏差，从而无法解决用户真实需求。
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UXFM | 你给用户是同情还是共情
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This episode was published on January 14, 2020.
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