Value Streams - change the way you manage major incidents

from Service Management Leadership Podcast · host Service Management Leadership Podcast

Malek Haddad and David Cannon talk about how using the concept of Value Streams in ITIL 4 could make a significant difference in the effective management of major incidents - not just for IT!

Episode metadata supplied by the publisher feed · Published Apr 9, 2024

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Value Streams - change the way you manage major incidents

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