EPISODE · Dec 11, 2025 · 19 MIN
Vendor and Customer Disputes: Protecting Your Business Relationships
from In the Courtroom and the Boardroom · host inthecourtroomandtheboardroom
Episode Summary: In this essential episode, Colleen McKnight examines frequent triggers for vendor and customer litigation—payment delays, delivery failures, and conflicting terms. The discussion covers contract clarity, early warning signs, court resolutions, alternative dispute options, and preventive communication strategies. Key Timestamps: 00:01 - Show Introduction 00:30 - Guest Introduction 00:50 - Common Dispute Types 02:00 - Contract Importance 04:00 - Battle of the Forms 05:30 - Early Litigation Indicators 07:30 - Executive Communication 09:00 - Court Resolution Process 11:00 - Pursuing Damages vs. Relationships 13:00 - Arbitration and Mediation 15:00 - Common DIY Mistakes 16:30 - Prevention Strategies 18:00 - Closing Remarks About the Show: "In the Courtroom and the Boardroom: Business Law and Litigation with Colleen McKnight" is a podcast that equips leaders with strategic insights on disputes, governance, and risk management. Colleen McKnight delivers trial-tested guidance to protect enterprises and resolve conflicts efficiently.
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In this essential episode, Colleen McKnight examines frequent triggers for vendor and customer litigation—payment delays, delivery failures, and conflicting terms. The discussion covers contract clarity, early warning signs, court resolutions, alternative dispute options, and preventive communication strategies.
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Vendor and Customer Disputes: Protecting Your Business Relationships
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