Vet Clinics and the pandemic - are patients being treated better or worse (pt 2) + doggie dancing with Dr Paolo Lencioni - ep 054

Dr Paulo Lencioni – a companion animal vet turned computer coder turned practising accountant specialising who now works with vet clinics to grow their practices answers the question “The impact of the pandemic – vet clinics are busier – but are we treating our patients better or worse?”If you haven’t listened to the first part yet, then I recommend you do because it gives context to today.   We continue with the findings in the report commissioned by Profit Diagnostics – one of Paulo’s businesses – together with Virtual Vet Nurse – one of Dr Steve Merchant’s  initiatives.  [Dr Steve Merchant founded IndieVets]The report’s entitled “The impact of the pandemic – vet clinics are busier – but are we treating our patients better or worse?”You can get your free copy of the report here.  Today we talk about: what Paolo’s most profitable client clinic is doing that others aren’t which includes removing psychological ceilings and judgements on what clients will spend;some easy to deal to in-clinic inefficiencies that will help improve both profitability and reduce stress for nurses and vetsand something totally left field – how doggie dancing helps calm reactive and angry dogs – I never knew doggie dancing was such a thing but Paolo and his wife take on problem dogs and turn them around – he shares what that looks like for the dog and them.VetStaffleading veterinary sector recruitment in New Zealand | veterinarians | locums | nursesDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Could Your Kind of People recognise Their Kind of Clinic?A job ad may catch a vet’s or nurse’s eye. But it’s their own due diligence that determines whether they apply—or keep in touch.Culture Story Centres turn real experiences from inside your team into credible, discoverable recruitment evidence, giving vets and nurses meaningful reasons to choose your clinic.Explore Culture Story Centres for veterinary clinics