Video Visits, High-Risk Homeless, and Why Payment Reform Matters

Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Luke Entrup, head of special programs and innovation at West CountyHealth Center in Guerneville, CA, shares West County’s creative culture and supportive leadership and how that fuels their experiments and adoption of new approaches to care. Key solutions Luke highlights are a cross-campus implementation of video visits, group visits, and connecting to community through Purple Binder.