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Vince creative director Caroline Belhumeur: 'You can't buy customer loyalty, you have to build it' episode artwork

EPISODE · Sep 18, 2018 · 31 MIN

Vince creative director Caroline Belhumeur: 'You can't buy customer loyalty, you have to build it'

from The Glossy Podcast · host Glossy

For the accessible luxury brand Vince, creative director Caroline Belhumeur’s background in retail was a boon that saved it from the brink. Glossy interviewed Belhumeur at Vince’s Mercer Street store in Manhattan at the beginning of September during a live recording for Glossy+ members. To be in the room during the next live recording of the Glossy Podcast, become a member at Glossy.co/subscribe, and use the code ‘podcast’ for 20 percent off an annual subscription.

What this episode covers

For the accessible luxury brand Vince, creative director Caroline Belhumeur’s background in retail was a boon that saved it from the brink. Glossy interviewed Belhumeur at Vince’s Mercer Street store in Manhattan at the beginning of September during a live recording for Glossy+ members. To be in the room during the next live recording of the Glossy Podcast, become a member at Glossy.co/subscribe, and use the code ‘podcast’ for 20 percent off an annual subscription.

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Vince creative director Caroline Belhumeur: 'You can't buy customer loyalty, you have to build it'

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This episode is 31 minutes long.

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This episode was published on September 18, 2018.

What is this episode about?

For the accessible luxury brand Vince, creative director Caroline Belhumeur’s background in retail was a boon that saved it from the brink. Glossy interviewed Belhumeur at Vince’s Mercer Street store in Manhattan at the beginning of September during...

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