Virgin Media Hit with £28M Fine | London News

Virgin Media just paid a record £28 million fine after Ofcom found they deliberately made it hellish for customers to cancel services—jamming calls, bouncing agents, and even incentivizing staff to keep people stuck. With nearly 2,000 complaints and evidence of systemic sabotage, the regulator slapped them with the steepest penalty ever for telecom abuse, sending a clear message: customer exploitation won’t be tolerated. Virgin claims fixes are in place, and affected users should get compensation within six months. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/97ac14d5c3ccb3b2