Virginia Focus - Consumers for Quality Care

Nonprofit hospitals operate as charities and are designed to deliver affordable and quality health care to everyone in their communities. However, despite their tax-exempt status, many nonprofit hospitals are praticing disturbing trends that put profits over patients - like ignoring a low-income patient's qualifications for financial assistance and pursuing predatory collection practices. Former CEO of the Indian Health Service Mary Smith also serves as a board member for Consumers for Quality Care. She tells us about the group's Nonprofit Hospital Scorecards designed to call out disturbing trends among nonprofit hospitals. The group also urges lawmakers to put an end to predatory hospital practices and ensure that nonprofit hospitals truly act like nonprofits. Let's get the details from Ms. Smith.