Virtual Care That Creates Real Connections Between Providers and Patients - Ryan McQuaid, Co-founder & CEO of PlushCare

Ryan McQuaid was facing chronic back and joint pain so intense he could barely stand up in the morning.  Without a primary care doctor to reach out to about his symptoms -- and little experience navigating the healthcare system -- he turned to a friend, James Wantuck, who happened to be a Stanford-trained physician.  Through this relationship, which was largely conducted via text messages and FaceTime calls, Ryan’s condition was diagnosed and he received effective treatment.  It was out of this experience that PlushCare was born. “We said let's take that experience, this human-centric personalized care done digitally, and democratize it and give it to every American.” Today, the company provides nearly instant access to primary care from a desktop or smartphone, making it easy for patients to get the care they need without ever having to leave their home.  The company has grown considerably during the COVID-19 pandemic, and now has provided primary care and behavioral health care to hundreds of thousands of people in all fifty states.  Tune in to this conversation with host Michael Carrese to hear where the future of virtual care is headed, and how PlushCare’s team is tackling a major problem in the U.S. in an innovative way. Mentioned in this episode: https://plushcare.com/ If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast