Voice AI Goes Full‑Duplex, and Trust Becomes the New Competitive Edge

Claire and Peter break down today’s biggest AI shifts: OpenAI’s GPT‑Live brings full‑duplex voice conversations and GPT‑5.6 expands into everyday office workflows via Microsoft 365 Copilot, raising the bar for customer service and internal productivity—along with new guardrail and cost considerations. They also examine the growing enterprise focus on model economics and procurement, as teams weigh performance against inference costs and avoid over-committing to a single provider. Satya Nadella’s warning about a “reverse information paradox” puts the spotlight on data ownership, tenant-bound memory, private RAG, and stronger trust boundaries. On the infrastructure front, massive investment signals—from India’s AI hub ambitions and semiconductor push to China’s AI hardware-driven exports and Apple’s accelerated chip roadmap—show how AI is reshaping supply chains and IT planning. Finally, a reality check: new research finds LLMs still lack clinical nuance in mental health scenarios, while a satellite-and-AI mine fire surveillance project demonstrates practical, safety-first deployment in the real world.About Six & FlowSix & Flow is a digital transformation consultancy helping businesses adapt, grow, and thrive in a fast-changing world. We specialise in AI, CRM, and revenue operations, blending strategy, technology, and creativity to deliver measurable impact. From scaling startups to global enterprises, we partner with ambitious teams to unlock growth through smart automation, customer-centric marketing, and forward-thinking sales enablement. Learn more at sixandflow.com. Hosted on Acast. See acast.com/privacy for more information.