VSP189 Entscheidungsprozesse im Vertrieb genauer betrachtet

from Verkaufen an Geschäftskunden · host Stephan Heinrich

Wenn ich gebeten werde, in einem Satz auszudrücken, was einen guten Verkäufer ausmacht, dann sage ich oft: „Ein guter Verkäufer sorgt dafür, dass der Kunde die beste Entscheidung trifft." Im Zentrum steht die Entscheidung. Ohne die Kundenentscheidung sind alle Bemühungen für die Katz. Bitte verstehen Sie mich richtig: Ich meine damit überhaupt nicht, dass es sinnvoll sei, dem Kunden eine Entscheidung aufzuzwingen. Bei großen Investitionsentscheidungen wird man selten beim ersten Kundenkontakt eine Kaufentscheidung bewirken können. Und dennoch muss die spätere Entscheidung im Fokus des Verkäufers bleiben. Mehr Informationen: stephanheinrich.com/podcast

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This episode was published on August 14, 2017.

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