Vulnerability and the Consumer Duty

from The Journal Podcast · host Chartered Insurance Institute

In this episode of the podcast, Melissa Collett, Executive Director of Professional Standards at the CII, and Andrew Gething, Founder & Managing Director of MorganAsh are in conversation, discussing the introduction of the FCA’s Consumer duty and customer Vulnerability.

Episode metadata supplied by the publisher feed · Published Mar 1, 2023

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Vulnerability and the Consumer Duty

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