W. Chris Green, President, Humanitarian Hotels interviewed by Lan Elliott

Chris shares how he evolved from a hard charging, P&L-focused manager into an inspiring leader, whose staff would “follow him into battle.”  He shares his discovery that when he stopped looking at the numbers and started looking at the people, the numbers came – and were actually better than expected.  Chris tells a compelling story that taught him to listen with genuine interest, and why he leads his team from behind – not from out front.