EPISODE · Apr 11, 2023 · 34 MIN
Waiting for Service Interview
from Contact Center Show · host Amas Tenumah & Bob Furniss
Bob interviews Amas about his latest book "Waiting for Service" "If our industry could get the waiting part right before worrying about the quality of service..." Amas "So if you are listening to our podcast, he is not talking about you, he is talking about the other contact center professionals." - Bob
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Waiting for Service Interview
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This episode was published on April 11, 2023.
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