Warnings AI tools could be giving out bad or incorrect ad...

What this episode covers

It turns out artificial intelligence might not be that intelligent when it comes to making complaints according to a consumer watchdog. The Insurance and Financial Services Ombudsman is warning people to beware of AI tools hallucinating and gving bad or incorrect advice. It said artifical intelligence can make the process frustrating for people when the reality doesn't match up to the expectations that AI has raised. Insurance and Financial Services Ombudsman Karen Stevens spoke to Lisa Owen.

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Frequently Asked Questions

How long is this episode of Checkpoint?

This episode is 6 minutes long.

When was this Checkpoint episode published?

This episode was published on April 16, 2026.

What is this episode about?

It turns out artificial intelligence might not be that intelligent when it comes to making complaints according to a consumer watchdog. The Insurance and Financial Services Ombudsman is warning people to beware of AI tools hallucinating and gving...

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