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EPISODE · Jan 20, 2020 · 33 MIN

Warnings, Warnings Everywhere

from Hidden Brain · host Hidden Brain Media

After a disaster happens, we want to know whether something could have been done to avoid it. Did anyone see this coming? Many times, the answer is yes. So why didn't the warnings lead to action? This week, we revisit a favorite 2018 episode about the psychology of warnings. We visit a smelly Alaskan tunnel, hear about a gory (and fictional) murder plot, and even listen to some ABBA. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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Warnings, Warnings Everywhere

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This is Hidden Brain, I'm Shankar Vedantan. On January 28, 1986, the Challenger spacecraft blasted off from Cape Canaveral in Florida. One and liftoff left off the 25th Space Shuttle mission and it has cleared the tower. Seconds after liftoff into a clear blue sky, something went wrong.

It was much more than a malfunction. It was a disaster. As millions of people watched in horror, trails of smoke and debris flew off in different directions. What appears to be a major catastrophe in America's space program, Challenger, only seconds after leaving the launch pad, according to NASA has exploded in mid-air.

After the explosion, NASA officials were hauled to Capitol Hill and put to questioning. Who finally made that decision to go? What was the chain? How did that link?

What happened then specifically? Members of Congress asked the tough questions. How could this have happened? Who's to blame?

Were they warning signs that were ignored? These are the kinds of questions we have when any catastrophe occurs, whether a spacecraft has exploded or a city's been attacked by terrorists. In all these cases, we want to know who screwed up. We ask, who knew what, when?

The State Department had received repeated warnings that the situation was getting worse. And we try to figure out how. That this kind of breach does not ever happen again. With many of these incidents, there's a sense that they could have been avoided, that someone knew something but didn't say anything.

Or if they said it, they weren't believed. Or if they were believed, nothing was done. Once we got hidden brain, the psychology of warnings. Why some warnings get heard, why many are ignored, and the pitfalls of being a prophet.

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I'm in a car riding on a weather-beaten road that leads out of Fairbanks. Chris Himes strides driving and he points out something. You can see in the road here, you see all these bumps and all these curves. These aren't your standard potholes.

The state of the road is a sign of something far more significant. Beneath the pavement, the ground is disintegrating. What lies below the asphalt is the Alaskan permafrost and it's melting. Perfrost is any soil or ice or rock that's frozen for more than two years, like two consecutive years.

After the plants and animals that lived in Alaska over the past tens of thousands of years, after they died and fell to the ground, they froze. Permafrost is made up of layer upon layer of this organic frozen material. There's a place where you can see what's happening deep inside this permafrost. It's a tunnel that's hundreds of feet long.

It's built into the side of an Alaskan hill. Chris is a research scientist at the Army Corps of Engineers. He works in the cold regions, research and engineering laboratory out of Fairbanks. He has spent a lot of time in this tunnel and he's taking me there today to show me something important.

There's 40,000 years of Earth history that's soared and frozen in time. To get to that frozen history, we walk through a set of gates, over to a wood cabin, hold a bunch of hard hats, we head over to what looks like a nondescript wooden shed. It has a sign on the outside that says, US Army Corps of Engineers and a warning to watch your step. Inside, it's pitch black.

At the far end, there's another door that leads into the actual tunnel. Chris turns on the lights and leads me through. We walk down to a lower area. The deeper we go, the lower down you go into the tunnel, the older you are in the sediment.

The further back we move in time. When Chris describes what's in the tunnel, he's even toned. But what I can see all around me is completely extraordinary. So on that, that's like a 43,000 year old piece of, probably Willow that's been sitting down here for quite a while.

43,000 years old. It actually looks like it could have fallen last year. Yeah, it's amazing. The cold temperatures and how long it can be organic matter can be preserved here.

If you're picturing this like a real-life trip on the Magic School bus, you're right. Except there's one part of the experience that doesn't exactly fill me with wonder. I think the aroma is one thing that people notice right away. I was just going to ask you, is it just me or does it still sting?

It's suddenly got an unusual smell and that's your organic matter that's coming back into the atmosphere. All around me, the decaying plants and animals smell like food gone bad in a freezer. The smell is unpleasant. But what it ought to be is terrifying.

Something is happening here that has consequences for the entire planet. The organic matter trapped in the permafrost, fungi, plants, animals, it's toying. As it thaws, it decays. And as it decays, it releases extraordinary amounts of carbon into the atmosphere.

How much carbon? Scientists say the amount of carbon that's stored in the permafrost is about double of what's in the entire atmosphere. Let me say it again. Double.

It's in the deep freeze. What happens if that temperature goes up or for some reason it thaws a little bit more? What happens to that carbon? A place you don't necessarily want it is back in the atmosphere.

We don't want it back in the atmosphere because carbon dioxide contributes to climate change. But a vicious cycle has already started. As the planet warms, the permafrost thaws. All those dead animals and plants and fungi start to decompose.

More decomposition means more carbon released into the atmosphere, which means warmer temperatures, which means even more melting in the permafrost. What follows is disaster. The firestorm in Australia has burned an area as large as West Virginia and the smoke from those fires is making its way around the globe. It's a good thing.

And no big deal. And then we see the water going down the street start to get a little bit higher until it's up to the curb of the sidewalk. Oh my God. Man, this way.

At the rate global temperatures are rising 60% of all the glaciers here in Xinjiang, nearly 11,000 glaciers will be gone within 50 years. Chris doesn't need to turn on the news to see what rising temperatures are doing to the planet. When he's in the tunnel, he can see it right in front of his eyes. He can smell it.

He's reminded of it every time he drives on the crack pavement. And there's a feeling that he can't escape. It comes when he's at work, when he talks to strangers, even when he's in the comfort of his own car. That feeling is futility.

He can see a catastrophe unfolding in front of him, but no one seems to be listening. All people seem to be worried about the wrong things, like a conversation he had earlier in the day. The claim was made that most of the CO2 in the atmosphere comes from volcanoes, which isn't the case. Who made the claim?

It was somebody on the school field trip earlier today. And I pushed back against that politely. And it's hard because you got to be really... It's so hard to...

You don't want to offend people. Because making someone angry isn't going to change their mind at all. So you got to be really careful about how you wait into things, and you don't know this person necessarily, and there's not a familial tie. So it's a stranger, someone who's...

All we have really in common is that our kids go to the same school and they're in the same class. But it was a crucial piece of misinformation that wasn't true. And then you just say flat out, that's not true. That's going to shut everything down, and it's not going to help me in any way.

It's just going to make somebody who thinks I'm a jerk. But Chris, it seems as if the pushback he gets is driven by a larger contempt that some people feel towards science and scientists. It's not relegated or limited to your work. It's a critique of you as a person, as if you're just trying to light up people about the work you do, which doesn't make any sense.

I mean, your stock as a scientist is because of your honesty. If you're not honest as a scientist, your career is over. And it should be over. Chris feels invisible.

He walks in a remote place, 40 feet below the surface, in a part of the country that's unfamiliar to most Americans. A lot of them will never make it up here. A lot of them won't go to the permafrost tunnel. A lot of them won't go run up above the tunnel or throughout Alaska where permafrost exists, or even understand what it looks like, what it smells like.

So how do you communicate that? How do you say there's a value in you understanding what you don't currently understand? How do you get people to see that there's value in understanding what they don't understand? Chris's question is an ancient question.

For millennia, we've often shunned and shamed people who have warned us of looming disaster. Why does this happen? Why do human beings who care about their survival ignore warnings of doom? When we come back, we're going to do something unusual.

We're going to look for answers to that question, not in science, but in literature. We're going to dive into Greek mythology and talk about a doomed prophet. The lessons from her story still resonate today. At DID Electrical, we know getting a new appliance is genuinely exciting.

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Central. Live every day. In Greek mythology, the gods loom large. So large that many of them fill our imaginations even today.

Zeus with his thunderbolts, Aphrodite, the goddess of love, Hades in charge of the underworld, Athena, goddess of wisdom. The gods of ancient Greece moved among humans. Both of those humans were themselves touched with divine powers. One of the most striking was the prophet Cassandra.

Cassandra remained so memorable that her story has inspired movies, television, even campy pop music. In 1982, the Swedish band Abba dedicated a song to her more than 2,500 years after she was first memorialized by Homer, Escalas and Euripides. This power that Cassandra had was incredible. Except, there was one problem.

No one believed her. It's not Cassandra's fault that she's not believed. This is Emily Wilson. I'm a professor of classical studies at the University of Pennsylvania.

Emily is going to take us back to the legend of the Kingdom of Troy. She's going to help us understand what this ancient myth still has to teach us. Cassandra's father, Priam, was the king of Troy. It's safe to say that Cassandra didn't suffer from only child syndrome.

Priam has, according to different accounts, either 50 or 100 children. She's one of the many children of Priam. Cassandra has a blessing that is really a curse. She can see the future, but no one will believe her.

But even if you set aside the curse, it turns out she also did several things and that made it less likely she would be believed. For one thing, her prophecies were a pick. When she revealed her visions, she spoke in a language that was a little hard to understand. What's this in front of my eyes now?

Is it a hunting net out of the underworld? Yes, but a man trapped too that sleeps with him, helps plot his murder, let them out endlessly gorging on his plan. Raise a shriek over the sacrifice on which stones will fall in their turn. She speaks primarily in symbols and metaphors that she can foresee the arcs killed at the altar.

She can foresee blood and slaughter. She doesn't speak in a way that sort of spells out exactly as soon as I walk into this house, Clettin' Nostra is going to take the axe and hack us both to death, because that's not the way Oracle speaks. She speaks in prophetic language. Cassandra's best known prophecy had to do with one of the world's most famous carpentry projects, the Trojan Horse.

There's a war between the Trojans and the Greeks, and it's dragging on. It keeps going for 10 years without decisive victory on either side. The turning point comes when the Greeks have an idea. That they should build a great big wooden horse and have their best warriors on the Greek side hide inside the wooden horse.

They leave the great big wooden horse outside the walls of Troy. As the Trojans watch from their city, the Greeks get in their ships, seemingly in defeat, and sail away. Their mysterious gift remains on the beach, and the Trojans debate whether to throw open the city gates and bring in the horse. Is there some kind of gift for the gods?

Is it a holy offering? Should we mistrust it? Should we not mistrust it? Cassandra knows that this gift is not a gift at all.

She tells her fellow citizens not to open the gates of Troy. In her own convoluted way, she says, this is a terrible idea. Don't do it. But she doesn't have any real power.

Her fellow Trojans don't recognize her as a prophet. And so she's not taken seriously. The consequences are disastrous. The Trojans decide in the end to bring the horse in.

And then of course in the middle of the night, the big warriors spring out of the horse and start slaughtering the citizens inside the city. You think that Avicastandra accurately predicts the fall of Troy? Some people might start believing her. You'll be wrong.

She makes another prediction that fails to gain any traction. As the city is burning and the women of Troy are forced to board Greek ships as slaves, all the prisoners are distraught, all except Cassandra, who seems weirdly happy. Her mother seems deeply concerned about her. A war in four has one would be for the daughter who keeps saying crazy stuff, and who also seems to have this perverse idea that being taken into slavery could be a good thing.

There's a reason why Cassandra has this oddly positive reaction, whereas everyone else can only see what's right in front of them. She can see two steps ahead. She already knows something about her situation. She knows she's going to die, but so is her captor, the Greek general Agamemnon.

Revenge is coming, even if it means her own death. Cassandra sees a gleam of hope in the fact that she knows Agamemnon's going to be murdered horribly. She can see that there's going to be bad things for the Greeks down the line. So to recap, there are several things besides the curse that make Cassandra less likely to be believed.

She speaks in cryptic language. She doesn't have any formal authority. She's too far ahead of everyone else. There's one more thing.

She asks too much of the people she warns. This happens when Agamemnon takes Cassandra back to Greece with him as a slave. They go to his home. Agamemnon doesn't know that during his absence, his wife, Clitomestra, has started an affair.

He doesn't know that Clitomestra is not pleased to have him back, but she pretends to be happy. So she welcomes him into the house along with Cassandra as his human property. He goes first into the house and then Cassandra pauses to give these prophecies, these riddling prophecies. The pore sees his death and her own.

Look at this! Look! Keep the bull away from the heaver. She's caught him in her dress, her engine on her blackboard striking.

Into the basin, he falls where the water lies. He met his death in the bath. It's late and wait for him, I tell you. Or to translate, Clitomestra is about to hack her husband to death with an axe.

For Agamemnon to take Cassandra seriously, he would have to see that his life was in danger, that his wife despised him. That far from being a victorious warrior, he was walking into a death trap. To save his own life, he would have to change his entire outlook. He wants to think of himself as a strong triumphant city-sacker, and he's only going to process the information that confirms that belief about himself.

And he's going to ignore all the signs both from Tydonestra and from Cassandra that might suggest that reality is not the only reality. In fact, you're missing a whole lot of information here. Things play out, just as Cassandra predicted. She's caught him in her dress, her engine on her blackboard striking.

Tydonestra gives him a lovely bath and she interrupts him in a net as well. In order to make sure that if he struggles after the first blow, he won't get away. So he strikes him multiple times until he's good and dead, and also hacks Cassandra to death. This sounds like it was a particularly gruesome murder, but maybe I'm wrong.

Maybe this is part of the course in Etienne tragedy. I don't think it's part of the course. I mean, it's much less gruesome than that for plenty of say. It was usually some gory death.

Why else would you go to the theatre? Now, of course, Cassandra was cursed. By definition, it didn't matter how persuasive she was. She was never going to be believed.

But her failed attempts to warn those around her can give us insights into how warnings are heard, whether they take them seriously and when they're acted upon. When we come back, how can real-life Cassandras undo the curse and actually be believed? At DID Electrical, we know getting a new appliance is genuinely exciting. A fridge with more space?

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Sentra. Live every day. This is Hidden Brain. I'm Shankar Vadanthem.

This is what a Cassandra who's effective sounds like. I speak loudly all the time. Because I'm kind of aggressive person, you know, even though I'm all, I'll be 70 next year. My wife said, will you please calm down?

She's been saying it for 43 years now and it hasn't happened. The actual name of this Cassandra is Andrew Natsios. His moment of prophecy involved a life and death choice that affected hundreds of thousands of people. Before we get to that, we need to understand the formative moments in Andrew's career.

In many ways, he was an unlikely hero. In the 1980s, he served in the Massachusetts House of Representatives. At a Republican National Committee meeting in 1988, he didn't exactly get the star treatment. Chair recognizes...

Nastids. Mr. Nastids from Maryland. Nastids.

Nastids for Massachusetts. Nastids. Poor printing here, sorry. Before he got to a Cassandra moment, Andrew was brought into salvage a boondoggle of a transportation project in Boston.

The Big Dig. It redirected a massive highway into a tunnel under the city. Andrew came in several years into the project. At that point, it was a mess with huge cost overruns.

Andrew had two things going for him. He had experienced leading big institutions and he had his temperament. I'm sort of a type A personality, very aggressive and a dominant figure in any institution that I run. So I could get the institution to do what I wanted it to do, what I thought was right to do.

He was in fact able to figure out why the project's finances were out of whack, but his efforts weren't always appreciated. It was the most difficult year of my career. Actually, I actually felt safer in Sudan and Iraq and Afghanistan than I did in Boston. One person threatened to break my neck while I was investigating the Big Dig.

And I was threatened once I took over too, so I wanted to threaten to kill me then too. Andrew had spent much of his career overseas. His experience leading several national and international organizations, Coffee Eye of President George W. Bush, who appointed him to lead USAID.

That's the agency responsible for America's involvement in international development. It's here that Andrew had his prophetic moment. In 2003, Andrew briefed top members of the Bush administration about escalating violence in Sudan. By that point, Moravas were charging into villages, sending them on fire, sending civilians fleeing.

They were known as a Janjaweed. They quickly took over a vast and dusty region on the edge of the Sahara. Darfur. Andrew's warnings and advice had an impact.

The US supplied billions of dollars in aid to Sudan over the next several years. Inspired the economic difficulties, our aid will continue to flow. President Bush also put political pressure on Sudanese leaders. Some of his measures were behind the scenes, others more public.

The news media began to take note. Today President Bush announced tough new economic sanctions against Sudan over the continued persecution of the minority population in Darfur. Andrew's actions at USAID have become a case study on effective warnings. That's according to Christophe Mayer.

I'm a professor of European and international politics at King's College, London. Christophe has spent many years studying how warnings are made and which ones manage to break through the noise. He says there are several reasons Andrew Natsios managed to persuade the Bush administration to act. One is he was able to show how further escalation with many hundreds of thousands of people was highly likely and he was able to put that into a presentation, you know, chart the escalation of the conflict into the future.

Andrew commissioned a study that predicted how many people would die if the US didn't intervene. He also got US spy satellites to take pictures of Darfur. To photograph the ground every day to show the villages that were being burned from day to day. And these photographs were so clear that the photographs were unimpeachable in terms of their quality, in terms of what the atrocities were.

They burned 30-800 villages. They displaced too many people. So Andrew laid out clear evidence. There was something else that helped him make the case to the president.

He was an insider. Was I taken seriously? Yes, because I had a relationship with the president. That's presidents, plural.

He had campaigned twice for George H.W. Bush, and he had worked on the George W. Bush campaign in 2000. He was not seen as one of these, you know, do-gooders, one of these kind of liberal NGO types.

Yes, he had a history in the NGO sector. He was an expert. But he was also a kind of conservative pedigree. He had experienced in the armed forces.

He was seen as someone who understood that the president's time was precious and understood the preferences and he was seen as part of us. And therefore, if someone who was seen as a kind of, someone who was kind of almost a national security type, if someone like that would warn about the consequences of that kind of conflict in that country, he would be taking so much more seriously than someone who is seen in a very different light. Besides his political credentials, Andrew was also an insider in another way. He was a Christian who spent years leading an international Christian NGO.

He knew that George W. Bush's identity as a Christian was important to him and important to his re-election chances in 2004. Christoph Mier says Andrew laid out the political consequences of inaction in Darfur where many of the civilians being attacked were Christian. He was able then to show how that kind of escalation would be politically relevant to the Bush administration at the time, how it would impact on the re-election chances, and how it would connect to Christian constituency in the US, which of course, are one of the supporting constituencies of the Bush administration.

Because it was also Christians who were in Sudan were largely affected by this violence. Andrew implicitly understood a widespread psychological bias. We all tend to look more sympathetically at suffering when the people who are suffering have something in common with us. There's another part to this.

Andrew was successful because he didn't ask President Bush to make a major U-turn. From the very beginning of his administration, the president had been interested in what was happening in Sudan. The first presidential review that the president ordered was on Sudan policy. Now, what came to be known as a genocide in Darfur did claim hundreds of thousands of lives, so it may be hard to see Andrew's warning as effective.

And yet, if Andrew had not acted, Christoph says he believes things would have turned out worse. I think the Bush administration did act, it didn't act very early, but it did act politically to put pressure on the conflict parties, and they did act, I think, as soon as could be probably expected on the humanitarian front, therefore saving lives through humanitarian action. I couldn't have done that alone, but President Bush did it. I have to say, I said in my book, I think he ended what could have been another Rwanda genocide.

So, in Andrew Natsuo's, we have a plain-spoken leader. He had the insider credentials to get others on board, and he didn't ask policymakers to do something that was greatly at odds with what they wanted to do anyway. Contrast that with the doomed prophet we heard about earlier. Cassandra spoke in riddles, prophetic riddles, but riddles nonetheless.

Let the mob endlessly gorging on this clan, reads a shriek over the sacrifice, and which don't will fall in their turn. Unlike Andrew Natsuo's, Cassandra wasn't an insider. As Emily Wilson says, Even if somebody is speaking the truth, if it's coming from the mouth of an unauthoristic person, or somebody who's dismissed as other than that can make it possible to dismiss even a very clear articulation of a scary truth. And Cassandra was too far ahead of everyone else.

When she and the other children are being captured as slaves, she doesn't explain that she is happy because she knows the Greeks are going to be killed. She can see into the future, but she doesn't take others along with her. There are lessons here for our own time. Christophe says many modern Cassandras forget it's hard for most people to look far into the future.

Leaders especially are often pulled in different directions. Paying attention to one risk means fewer resources for others. If you come in with a vague warning about a distant problem, you're going to get sidelined. Samantha Powell wrote in a book a problem from Hell about the response from one administrator to the warning that was given that unless his telephones were ringing, he couldn't do anything.

So even if he believed that what she was saying is right, he was so constrained by the lack of incense public clamoring in the beltway that comes to support for acting, that he couldn't do something. Cassandra also asked the people she was trying to warn to stretch too far outside their comfort zone. Remember what Clitom Nester has given Agamemnon a lovely bath before she hacks him to death? Cassandra saw it coming.

Look at this! Look! Keep the wool away from the heaver! But Agamemnon wasn't in a headspace where he could hear the warning.

Christophe says this happens with real-life Cassandras and real-life policymakers. If leaders have to reject some foundational belief to act on a warning, there's a strong chance that they would simply ignore the warning. Quite often what makes warnings so difficult to believe is their political inconvenience. In fact, this is exactly what happened in the case of the Challenger Space Shuttle disaster.

A scientific inquiry found that several engineers had concerns about the safety of what came to be known as the O-rings on the shuttle. They told NASA managers to delay the launch, but the managers overruled the engineers and the challenger took off his plan. We've painted a picture of warnings that is at odds with the way most of us think about them. In the conventional telling, someone raises an alarm and everyone jumps up and does something about it.

In reality, warnings are likely to be heard when they're made by someone who's part of our in-group, when the warning is so imminent that nearly everyone can see the danger, and when the solution doesn't require a radical shift in existing strategy. Unsurprisingly, this means that many warnings will go unheeded and many Cassandras will be dismissed. In Greek mythology, Cassandra was cursed to be ignored. There really wasn't anything she could do to get people to believe her.

For the Cassandras in our own midst, the curse is even more terrible. Fasts of the human mind make it difficult for us to pay attention to warnings and difficult to act on them until it's nearly too late. How do we make sure that this kind of breach that such an accident never happens again? This week's episode was produced by Reina Cohen and Thomas Liu.

It was edited by Tara Boyle and Jenny Schmidt. Our team includes Pathya, Laura Querel and Lushigwaba. Our unsanghino this week is Sophia Dawkins. Sophia has spent years studying the conflict in South Sudan.

She patiently helped us understand the complicated history of the region in order to get the nuances just right. Sometimes, the most important contribution someone can make to a story is to get things out of the story. Thank you, Sophia. You can find more hidden rain on Facebook and Twitter.

If you like the show, please tell one friend today about our program. I know from both my personal experience and the social science literature that word of math recommendations really matter. If you love hidden brain, please spread the word. I'm Shankar Vedanta and this is NPR.

The world is complicated, but knowing the past can help us understand it so much better. That's where we come in. I'm Randha Dattat. I'm Ramatine Adabluhi.

I'm where the hosts of ThruLai, NPR's History Podcast. Every week we'll dig into forgotten stories from the moments that shaped our world. ThruLai from NPR. Listen and subscribe now.

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