Water Boarding Vs. Vichy Shower

Julie's TOP THREE Takeaways from this episode:  Communication is key, you can never over-communicate especially to a new guest.  Encourage feedback - nothing worse than not knowing where you can improve.  The need for continuous improvement - always keep your skills fresh and new, and encourage and require ongoing education for your staff. Comments, Questions, or Podcast Ideas? Email [email protected] Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally. SPAHIVE VIP - www.juliepankey.com/spahive