WE DONT DO THAT HERE

from RISK AND COMMITMENT · host stanley diaz

Many times companies are too quick to tell customers what they will not do instead of trying to see if they can accommodate the request and keep the customer happy.  Of course this is very important for larger repeat customers but the principle also applies to small retail sales and services.  So don't be so quick to tell people, "we don't do that here."  Stanley Diaz

Episode metadata supplied by the publisher feed · Published Sep 30, 2021

What this episode covers

Many times companies are too quick to tell customers what they will not do instead of trying to see if they can accommodate the request and keep the customer happy. Of course this is very important for larger repeat customers but the principle also applies to small retail sales and services. So don't be so quick to tell people, "we don't do that here." Stanley Diaz

PodParley-generated summary based on available episode metadata and transcript content.

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WE DONT DO THAT HERE

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This episode was published on September 30, 2021.

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