EPISODE · Sep 30, 2021 · 10 MIN
WE DONT DO THAT HERE
from RISK AND COMMITMENT · host stanley diaz
Many times companies are too quick to tell customers what they will not do instead of trying to see if they can accommodate the request and keep the customer happy. Of course this is very important for larger repeat customers but the principle also applies to small retail sales and services. So don't be so quick to tell people, "we don't do that here." Stanley Diaz
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WE DONT DO THAT HERE
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