We Fired A Client episode artwork

EPISODE · Dec 2, 2024 · 19 MIN

We Fired A Client

from Choose People Love Pets: The Veterinary Culture Podcast · host Phoebe Valdez and Brianna Armstrong, DVM

In this episode, we share the tough decision to fire a client for being disrespectful to our team and how we navigated that conversation. We also discuss the importance of not taking negativity personally when clients project their frustrations onto you. Leaning on mentors and colleagues for perspective can help you learn from tough situations and let go of what you can't control. It’s a reminder to prioritize mental health, set boundaries, and protect your team’s well-being. #MentalHealthMatters #ClientBoundaries #TeamWellBeing Submit experiences you would like us to unpack in our Lead By Example episodes here: [email protected]  Follow for more:  FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d  IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr  LI: https://www.linkedin.com/company/choose-people-love-pets/ 

Episode metadata supplied by the publisher feed · Published Dec 2, 2024

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We Fired A Client

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This episode was published on December 2, 2024.

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