EPISODE · Jun 2, 2025 · 11 MIN
We Listen, We Judge, We Show Compassion
from Choose People Love Pets: The Veterinary Culture Podcast · host Phoebe Valdez and Brianna Armstrong, DVM
In this episode of Choose People Love Pets, Brianna and Phoebe dive into the complexities of judgment, compassion, and client interactions in veterinary medicine. Sparked by a team conversation about hospital values, they explore how judgment is natural—but how we act on those judgments is where our culture is defined. They unpack: Why “not judging” isn’t realistic—and why that’s okay How giving the benefit of the doubt can embody compassion The difference between emotional intelligence and poor behavior (hint: boundaries still matter!) Practical examples of how values translate to day-to-day team behaviors From “compassionate no’s” to redefining what it means to show up for clients and coworkers, this episode is an honest look at what it takes to build a culture rooted in understanding—not perfection Follow for more: FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr LI: https://www.linkedin.com/company/choose-people-love-pets/
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We Listen, We Judge, We Show Compassion
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