We look at infrastructure as tools and building a unique solution for our merchants - Nitin Pulyani

In this episode, we sit down with Nitin Pulyani, the Senior Vice President of Product Management at Cashfree Payments, and a seasoned product leader with over two decades of experience building large-scale fintech and consumer products in India.Nitin shares how Cashfree designs and operates mission-critical payment infrastructure—covering everything from onboarding and risk to the systems that keep money moving reliably at scale. Before Cashfree, he led product functions at Jupiter, PhonePe, NeoGrowth, Ola, and TaxiForSure.At PhonePe, he led the merchant ecosystem for 25M+ merchants, scaled Financial Services, and launched major revenue-driving categories like insurance, mutual funds, and digital gold, achieving 3× growth in mature segments.This conversation explores:How Cashfree’s product culture identifies real merchant problems using UX, data, and tight feedback loopsHow fintech teams innovate under regulatory pressure, and why constraints often create product advantagesWhat makes B2B product building fundamentally different from B2C, and how Nitin blends both mindsetsPractical advice for PMs moving into leadership roles, including habits, frameworks, and mental models that accelerate growthWhether you’re building fintech products, scaling in regulated environments, or growing into a product leadership role, this episode is full of sharp insights and practical takeaways you can apply immediately.Don’t forget to follow and subscribe on your favorite podcast app or on YouTube—your support helps us bring more conversations from top operators to help you level up your product career.